Pro Star Mechanical Technologies Ltd.
Solutions for your home comfort

Heat Pumps | Geothermal | Radiant Floor Heating | Tankless Hot Water | Boilers

Victoria, BC
Tel: 250-383-4558
E-mail Victoria

Comox Valley , BC
Tel: 250-331-0888
E-mail the Comox Valley

Pro Star Mechanical Technologies Ltd Privacy Policy

1. Pro Star Mechanical Technologies Ltd is committed to protecting the personal information of our clients, employees and contractors. We strive to maintain the highest quality of service and integrity in all our dealings. To that end, we will only collect, store, use and disclose personal information as needed to:

• facilitate the provision of our service by sharing your information with our suppliers and/or providers
• establish, maintain or terminate relationships with our employees;
• Administer our business
• in the course of an actual or potential sale, reorganization, consolidation, merger or amalgamation of our business
• meet legal, regulatory or statutory requirements

We will fully disclose to the individual our purpose for collecting, using, or disclosing personal information and ensure the individual has consented to the collection, use or disclosure of their information. The information will be used only for the disclosed purpose. When possible, we will collect any required personal information directly from the individual. We will not collect, use, or disclose an individual's personal information except in accordance with the law.

2. Personal information is any information about an identifiable individual. This includes: age, sex, marital status, race, nationality, ethnic origin and religious or political beliefs, credit card information, and information regarding purchasing history or behaviour. Personal information excludes business contact information such as: title, business phone and fax numbers, address, and e-mail.

3. Individuals who have given consent to collect, use or disclose personal information have the right to withdraw that consent at any time on giving us written or oral notice.

4. We protect the personal information in our custody with the use of computer passwords, firewalls, and physical barriers.

5. Any inquiries or concerns with regard to the personal information we have about the individual or the application of this policy should be directed to Kristen Pronick, Office Manager, at 250-383-4558.

6. Pro Star Mechanical Technologies Ltd does not use cookies, spy ware, or any other form of covert data collection device on any of our websites. Any information submitted to us will be used only in accordance with the client request, and never given to a third party without prior consent. We will never sell client information. We may disclose shipping information to our suppliers in order to have the product or service delivered to the client. Information is used only by the staff at TPro Star Mechanical Technologies Ltd in order to better serve the customer and recommend the method and/or product that may be required. To the best of our knowledge, all information posted on the Pro Star Mechanical Technologies Ltd website is correct and current. Pro Star Mechanical Technologies Ltd reserves the right to change prices and/or information without notification. Links to other web sites have been included only if they are pertinent and may be of interest to our viewers Pro Star Mechanical Technologies Ltd in no way guarantees or is responsible for the content of those sites.

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All prices are in Canadian dollars and are subject to change without notice. Prices may be applicable to state/provincial taxes. Shipping/freight charges may apply.